PRIVACY POLICY

We value our relationship with you and respect your privacy. This Privacy Policy applies to your access of use of the Reservoir Communications Group, LLC (“Company,” “we,” “our,” “us”) website. 

Please read this Policy carefully to understand our policies and practices regarding your information and how we collect, process, use, and treat it. If you do not agree with our policies and practices, you may not use our website. By accessing or using this website, you expressly and affirmatively agree to the terms of this Policy and consent to the collection, processing, and disclosure of your information, and consent to receive communications from us.

Information We Collect and How We Use It

Personal Information

Personal Information is any information that may, directly or indirectly, identify, relate to, or describe you through particular reference to a unique identifier, including name, postal address, email address, telephone number, location data, online identifier, or to one or more factors that are specific to your physical, physiological, genetic, mental, economic, cultural, or social identity. Personal Information also includes inferences drawn from any of the information collected to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Personal Information You Provide

You may choose to provide certain personal information, such as your name, address, telephone number, and e-mail address, on our site in one or more of the following ways:
  • News, Alerts, and Publications: You may sign up to receive news, alerts, and publications from
    us by providing us with your name and e-mail address and selecting one or more topics of
    interest. In such a case, we will use the information you provide to send you the types of
    communications you request and to communicate with you about other topics we think may
    interest you.
  • Blogs: You may subscribe to get an RSS feed or other regular notification and/or delivery of the
    content on our blog by submitting your e-mail address. In such a case, we will use the
    information you provide to send you the information you request and to communicate with you
    about our blog. You also may be able to submit comments to our blog. In so doing, you may
    choose to include personal information in your comments, and you also may be required to
    submit your name and e-mail address along with your comment. In such a case, we may use
    your first name to identify you as a commenter.
  • Event Registration: You may register to attend or otherwise participate in our events by
    providing us with information such as your name, address, telephone number and e-mail
    address. In such a case, we will use the information you provide to register you for the event
    and to communicate with you regarding the event. We also may use the information to
    communicate with you about other events and topics we think may interest you.
  • Contact Us: You may communicate with us using the “contact us” feature or other contact
    information made available on our site.  When you send us a communication in such a manner,
    we may ask you to provide information including your name, address, telephone number and e-
    mail address.  In such a case, we will use the information you provide to respond to you, and
    also to communicate with you about topics we think may interest you.
  • Other Uses: We may use the personal information you provide to provide you with information about or otherwise communicate with you regarding our services or products; for our internal purposes, including to administer this website, to conduct market research, to analyze data, and to research, develop, and improve our services and/or the website; to carry out our obligations and enforce our rights arising from any transactions between you and the Company; to notify you about changes to our website, services or products; and to comply with applicable laws, regulations, rules, policies, and procedures.
  • Other Features: Our website may offer various other features and functionalities, which we
    may add, change or remove from time to time. We may ask you to submit certain personal
    information so we can provide you with and communicate with you about these features.

Personal Information We Collect by Automated Means

When you visit our website, we collect certain information by automated means, including how many users have visited our site, the specific pages they accessed, how long they viewed those pages, how they came to and where they went from those pages, and from what IP address or operating type or system you visited the website. Collecting this information helps us better tailor our site and experience for you and our other visitors. We collect this information through various means including “cookies,” “web beacons,” and IP addresses, as explained below. All of this information is de-personalized.

  • Cookies: Like the websites of many other organizations, our website may use “cookies.” Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies for the purpose of: running the website and storing your information so that you will not have to re-enter it during your visit or the next time you visit the Website (essential cookies); providing custom, personalized content and information (functionality cookies); monitoring aggregate metrics such as total number of visitors of the Website and pages viewed (analytical cookies); and customizing your ad experience on the Website (marketing cookies). Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.  Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Some function may not function properly without cookies.
  • Web Beacons: Certain pages on our website may contain “web beacons” (also known as
    Internet tags, pixel tags and clear GIFs). Web beacons allow third parties to obtain information
    such as the IP address of the computer that downloaded the page on which the beacon
    appears, the URL of the page on which the beacon appears, the time the page containing the
    beacon was viewed, the type of browser used to view the page, and the information in cookies
    set by the third party.
  • IP Addresses: An IP address is a unique identifier that certain electronic devices use to identify
    and communicate with each other on the Internet. When you visit our website, we may view the
    IP address of the device you use to connect to the Internet. We use this information to
    determine the general physical location of the device, the type of device, and the geographic
    regions our website visitors come from. We also may use this information to enhance our
    website.  All of this information is de-personalized.

Information We Share

We do not sell, rent, trade, or otherwise disclose our visitors’ personal information, except as otherwise provided in this Privacy Policy. We may share your information with our service providers.  (For example, we may work with a third-party service provider to process online event registrations or, if you make any payments on or through this website, your payment information may be shared with the third-party service provider that manages and processes such payments.) In such cases, we do not authorize these service providers to use or disclose your information except as necessary to provide the services we have requested or to comply with legal requirements. From time to time, we also may share your information with individuals and organizations who share our values or goals, or who we are partnering or working with, or who we otherwise think you might benefit from hearing from.  In addition, we may disclose some or all of your information in response to a request or demand from law enforcement authorities or other government officials, or as otherwise required by law, or when we believe such disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our organization or its assets. In such an event, we will use reasonable efforts to attempt to require that the transferee uses the personal information you have provided through this site in a manner that is consistent with this Privacy Policy.

Links to Other Sites

For your information and convenience, we may provide links from our website to sites created and/or
maintained by other individuals and organizations. Any and all such sites operate independently of
our site, and we do not control them or the material (including information and software) on them.
These sites may have their own terms of use and privacy policies, which you should review prior to
accessing or using them. We shall not be responsible or liable for any such site, its content, any
products or services that may be offered through such a sites, or the consequences of your use of
any such site.

How We Protect Personal Information

The Company may collect and store any Personal Information that you provide to the Company on a third-party server. The Company reserves the right to retain your Personal Information and non-personally identifiable information indefinitely except where prohibited by federal, state, or local law. We employ commercially reasonable efforts to ensure the security and privacy of the data and information the Company collects online and maintains.  However, we do not make any express or implied representations, warranties, guarantees, or promises with respect to the effectiveness of such efforts or safeguards against theft, breach, hack or other infiltration or exfiltration and any resulting loss or misuse of your personal information, and shall not be liable to you in any such event.

Access, Corrections, Updates and Deletions

To the extent and in the manner expressly required by law, we provide users with reasonable access to their personal information and the ability to review, correct, and delete it, as well as the ability to request the Company restrict its processing or sale of your personal information. To help protect your privacy, we will take reasonable steps to verify your identity before granting you access to your information.

If you would like to update your contact information, or be removed from our lists, please contact us by e-mail to info@reservoircg.com.

We may not accommodate a request to change Personal Information if we believe the change would violate any law or legal requirement or cause the Personal Information to be incorrect. Notwithstanding anything contained to the contrary herein, we may retain certain Personal Information necessary to fulfill the purpose for which such Personal Information was obtained and for certain other necessary purposes.

Further, you may expressly direct us to not sell any of your Personal Information by writing to the Company at info@reservoircg.com.

Additional Privacy Rights

Certain jurisdictions may provide you with certain privacy rights under applicable data protection or privacy laws regarding the Personal Information you provide to the Company. In particular:

If you are a resident of Canada, the EU, EEA, UK, or Switzerland whose personal data is subject to the Canada Personal Information Protection and Electronic Documents Act (“PIPEDA”), EU data protection law (“GDPR”) or the UK Data Protection Act 2018, you may have certain privacy rights to: be informed, request access to your Personal Information, request correction of any Personal Information that is inaccurate, request erasure of your Personal Information, restrict or suppress your Personal Information, object to the processing of your Personal Information, request the transfer of your Personal Information to you or to a third party, and object to how your Personal Information is used in automated decision making, if applicable. If required, the Company will respond to such requests in accordance with the requirements of applicable data protection laws.

If you are a resident (natural person) of California whose Personal Information is subject to the California Consumer Privacy Act of 2018 (“CCPA”), you may have additional privacy rights relating to your Personal Information, such as to be informed about: certain categories of Personal Information collected by the Company, certain sources from which Personal Information is collected, the purpose for which the Personal Information is collected, the categories of third-party recipients of the Personal Information, and your rights and choices regarding your Personal Information, including how to exercise such rights, if any. If required, the Company will provide such information to you in accordance with the requirements of applicable data protection laws.

California’s “Shine the Light” law (Civil Code Section § 1798.83) allows Company’s Website users that are California residents, to request certain information pertaining to Company’s disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact the Company by emailing us at info@reservoircg.com.

Please note that we do not sell data triggering certain states’ opt-out requirements.

Amendments

We may amend this Privacy Policy from time to time, for any reason or no reason at all, with or without notice to you, which you expressly waive. Your continued use of the Website is subject to the most current effective version of this Policy. If you object to the Policy after it becomes effective for you, you may no longer use the Website.

Release

You hereby agree to release the Company and its owners, members, managers, agents, representatives, insurers, employees, parents, subsidiaries, related and affiliated entities, successors and assigns, from and claims, liability, contributions, compensation, damages, judgments, losses, actions or demands (including, without limitation, costs, damages and reasonable legal and accounting fees) alleging or resulting from or in connection with: (i) the Website; (ii) the services or products offered or provided to you, (iii) your breach of the Privacy Policy, the Company’s Terms of Use, or any other published policy of the Company, (iv) the collection, use, processing, maintenance, storage, retention, sharing, disposal, sale, lease, transfer or disclosure of your Personal Information by the Company or any third-party vendor or service provider engaged by the Company, and (v) mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance including any claims you might have under laws protecting intellectual property and personal privacy.

Legal

Any claim, dispute, allegation, liability, action, or demand arising out of, regarding or relating in any way to this Policy and/or your Personal Information shall first be brought to the Company so that you and the Company may, in good faith, attempt to promptly resolve such claim or dispute. To the extent that either you or the Company are unable to resolve such dispute, you and the Company hereby agree that such claim or dispute shall be brought in a state or federal court of competent jurisdiction and proper venue in the District of Columbia and governed by the laws of the District of Columbia without regard to its choice or conflict of law provisions. If any provision of this Policy is found to be invalid by any court having competent jurisdiction, the invalidity of all or part of a provision shall not affect the validity of the remaining parts and provisions of the Policy, which shall remain in full force and effect. In the event of any legal action arising hereunder or between you and Company, and Company is the prevailing party, Company shall be entitled to recover all costs and expenses including, but not limited to, reasonable attorneys’ fees incurred in enforcing, attempting to enforce, or defending any of its Privacy Policy, including costs incurred prior to commencement of legal action and in any appeal.

Waiver of Jury Trial

YOU HEREBY EXPRESSLY WAIVE ANY RIGHT TO TRIAL BY JURY FOR ANY DISPUTES ARISING OUT OF OR OTHERWISE RELATED TO THIS POLICY OR YOUR USE OF THE WEBSITE.

Target Audience

The Website does not knowingly collect information from children under the age of 18 and no part of the Website is designed to attract children under the age of 18. The Company is designed and intended to be used by adults, which may include parents or guardians. Anyone under the age of 18 is not permitted to use the website, register, or create an account with the Company, provide Personal Information to the Company, request or sign up for any of the services from the Company, access any products displayed on the Website, without the express permission from their respective parent or legal guardian having the full legal capacity over such child under the age of 18, with the understanding that all terms set forth in this Privacy Policy or any other policy of the Company shall be binding upon such child and his/her parent or legal guardian. If we learn we have collected or received Personal Information from a child under the age of 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us at info@reservoircg.com.